Privacy Policy
Introduction
This privacy statement discloses the privacy practices for
http://www.rubycruises.com.
Because we want to demonstrate our commitment to your privacy,
we have agreed to disclose our information practices. We have
agreed to advise you of:
- What personally identifiable information is collected from you through our web site;
- The organization collecting the information;
- How the information is used;
- With whom the information may be shared;
- What choices are available to you regarding collection, use and distribution of your personally identifiable information;
- The types of security procedures that are in place to protect the loss, misuse or alteration of information under our control;
- How you can correct any inaccuracies in the information.
If you feel that we are not abiding by our posted privacy policy, you should
contact us at info@rubycruises.com.
Information Collection and Use
We use personally identifiable information about you to improve our marketing and
promotional efforts, to statistically analyze site usage, to improve our content
and product offerings and to customize our site's content, layout, and services.
We believe these uses allow us to improve our site and better tailor it to meet
our users' needs.
We will not sell, share, or rent this information to others in ways different
from what is disclosed in this statement. We collect information from our
users at several different points on our website.
We may disclose personally identifiable information in response to legal process,
for example, in response to a court order or a subpoena. We also may disclose
such information in response to a law enforcement agency's request, or where
we believe it is necessary to investigate, prevent, or take action regarding
illegal activities, suspected fraud, situations involving potential threats
to the physical safety of any person, violations of our terms of use, or as
otherwise required by law. In addition, we may transfer information about you
if we are acquired by or merged with another company.
Registration
In order to purchase products offered through our website, a user must first
complete a registration form. As part of this Registration Form, a user will be
required to give their contact information (name, address, phone number and
email address), as well as financial information (a valid credit card number
and expiration date). This information is used for billing purposes and to complete
a transaction. If we have trouble processing an transaction, this contact
information is used to get in touch with the user.
Whenever you provide sensitive information (for example, a credit card number),
we will take reasonable steps to protect it, such as encrypting your card number.
We will also take reasonable security measures to protect your personal information in storage.
Cookies
To serve you faster and with better quality, we use "cookies" technology. A cookie
is a piece of data stored on a user's hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally identifiable information
while on our site. Once the user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would not have to log in a
password more than once, thereby saving time while on our site. If a user rejects
the cookie, they may still use our site. Cookies can also enable us to track
and target the interests of our users to enhance the experience on our site.
Some of our business partners may use cookies on our site (for example, advertisers,
strategic partners). However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement,
and gather broad demographic information (e.g., age, income, online shopping preferences)
for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and advertisers.
This is not linked to any personal information that can identify any individual person.
We use an outside financial institution to process credit card payments.
This institution does not retain, share, store or use personally identifiable
information for any secondary purposes. Additionally, we will forward certain
personally identifiable information (name, address) to vendors from whom you have
purchased products or services. Except for the foregoing, we will not share any
personally identifiable information with any third parties.
Links
Our website contains links to other sites. Please be aware that we are not
responsible for the privacy practices of such other sites. We encourage you to
be aware when you leave our site and to read the privacy statements of each and
every website that collects personally identifiable information.
Surveys and Contests
From time-to-time our site will request information from users via surveys or contests
conducted by us. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping
address), and demographic information (such as zip code, income level).
Survey information will be used solely for purposes of monitoring and/or
improving the use and satisfaction of this site.
Security
We are proud of our commitment to protecting your privacy online. We value your trust
in us and will work hard to earn your confidence so that you can enthusiastically use
our services and recommend us to friends and family. When users submit sensitive
information via the website, your information is protected both online and off-line.
When our registration form asks users to enter sensitive information (such as credit
card number), that information is encrypted and is protected with the best encryption
software in the industry - Secure Sockets Layer (SSL).
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users'
information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific
job (for example, a customer service representative) are granted access to
personally identifiable information. Furthermore, ALL employees
are kept up-to-date on our security and privacy practices. Every month, as well
as any time new policies are added, our employees are notified and/or reminded
about the importance we place on privacy, and what they can do to ensure our
customers' information is protected. Finally, the servers that we store personally
identifiable information on are kept in a secure environment.
Special Offers
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications.
Correcting and Updating Personal Information
If a user's personally identifiable information changes (such as your zip code),
or if a user no longer desires to be a member of our service, we will endeavor
to provide a way to correct, update or remove that user's personal data provided
to us.
Choice/Opt-Out
We make every effort to give our users are given the opportunity to 'opt-out'
of having their information used for purposes not directly related to our site.
Members who no longer wish to receive our newsletter or promotional materials
from us may opt-out of receiving these communications by replying to unsubscribe
in the email or by emailing us at info@rubycruises.com and typing unsubscribe
in the subject line.